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Career Opportunities

 
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If you're looking for a place where hard work pays off and extra effort is recognized, look no further! Armstrong Bank encourages our employees to be a part of the community they live in by joining community organizations and looking for ways to make a difference. If you love people, if you enjoy community involvement, and if you are fulfilled by making somebody else's day, then we're the place for you. We know that if you feel important and appreciated, so will our customers.
 
Becoming a new Armstrong Bank employee is only the beginning! We provide in-house training to get you off to a running start, then opportunities for continuing education in your field to help you grow into a more valuable, and more valued member of our team. Employee development is so important it's part of our mission statement: "At Armstrong Bank we will provide a stable working environment which is satisfying, rewarding, and offers career growth opportunities to all employees."

Growth opportunities are available for all employees, and we are an equal opportunity employer that rewards hard work and dedication with recognition and the ability to climb our corporate ladder.
 

Compensation and Benefits

We want you to take care of our customers like they belong to you, so when you foster that kind of dedication and loyalty, we plan to take care of you! Armstrong Bank offers an appealing pay and benefits package that is one of the best in our community.
 

To Apply

Please contact our Human Resources department at 918.680.6931 to learn more about our current openings listed below. Simply click on the link below to complete and submit an application online.
 

Current Openings

 
  • Position: CSR/Teller
  • Location: Fort Smith, AR

 

CSR/TELLER JOB DESCRIPTION

 

Summary:

As a Client Service Representative/Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately matching services to new and existing customers and identifying financial needs. A successful CSR/Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs. 

 

Essential Duties and Responsibilities:

  • Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
  • Providing products and services to fit customers' unique needs
  • Opening new accounts and assisting customers as needed
  • Builds and maintains relationships with customers.
  • Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service
  • Positive, professional, proactive in everyday interactions with Customers and Co-workers
  • Fosters teamwork and collaboration to build solid relationships with co-workers
  • Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs
  • Thorough knowledge and understanding of products and services offered
  • Complies with all regulatory requirements
  • Other duties and responsibilities as assigned

Qualifications:

  • Excellent customer service, communication, and problem solving skills
  • Positive, courteous, friendly, and professional
  • Must be detail-oriented and able to work in a fast-paced, multi-task environment
  • Outgoing personality and excellent Customer service skills
  • Demonstrate ability to generate referrals
  • Effective written and verbal communication skills as well as superior interpersonal skills to support customer complaint resolution, coordinate numerous assignments at once, showing strong time management skills
  • Must be very flexible and willing to work irregular schedule as needed
  • Maintain high level of discretion and confidentiality
  • Complies with all regulatory requirements
  • 1 year Teller experience required

Physical Requirements:

  • Long periods of standing, sitting, typing or repetitive motion
  • Ability to lift and carry cash drawers and coin bags/boxes
 
 
  • Position: Part-Time Tellers
  • Location: Muskogee, OK
 

TELLER JOB DESCRIPTION

 

Summary:

As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

 

Essential Duties and Responsibilities:

  • Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
  • Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service
  • Positive, professional, proactive in everyday interactions with Customers and Co-workers
  • Fosters teamwork and collaboration to build solid relationships with co-workers
  • Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs
  • Thorough knowledge and understanding of products and services offered
  • Complies with all regulatory requirements
  • Other duties and responsibilities as assigned

Qualifications:

  • Excellent customer service, communication, and problem solving skills
  • Positive, courteous, friendly, and professional
  • Must be detail-oriented and able to work in a fast-paced, multi-task environment
  • Coordinate numerous assignments at once, showing strong time management skills
  • Basic Computer skills
  • Must work well independently and in a team-support role
  • Ability to maintain high level of discretion and confidentiality

Physical Requirements:

  • Long periods of standing, sitting, typing or repetitive motion
  • Ability to lift and carry cash drawers and coin bags/boxes
 
  • Position: Mortgage Loan Processor
  • Location: Fort Smith, AR, Muskogee, Norman, or Tahlequah, OK
 

MORTGAGE PROCESSOR JOB DESCRIPTION

 

Summary & Purpose:

While projecting a professional image; process 1-4 unit family residential mortgages; FHA, VA, conventional, rural development, Section 184, and Bond loans. Interact with new and existing customers and match services that best fit their individual needs. Respond to inquiries and resolve issues.

Essential Functions:

  • Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.
  • Establish contact with Borrowers within 48 hours and report to borrowers, builders and agents on updated statuses during entire process as needed.
  • Meet accuracy and correctness of work standards as determined by established policies and procedures.
  • Orders the appraisal and generates flood reports as required for each loan.
  • Submit initial automated approval along with documentation required for each loan.
  • Work closely with the customer to obtain essential information and documents required to close the loan.
  • Verify and ensure that appropriate loan documentation is obtained prior to submitting the loan for underwriting to include Grant, Bond, MCC, RD and DPA.
  • Meet any loan conditions identified by the underwriter before submitting the loan for final approval.
  • Monitor rate lock detail including processing deadlines.
  • Record detail documentation of customer interactions and transactions, complaints, and comments, as well as actions taken.
  • Contribute to branch deposit growth and branch profitability annual goals.
  • Resolve and record detail of customer complaints or ensure that the complaint is referred to the appropriate individual for resolution.
  • Verify and ensure that appropriate action was taken in resolving customer problems.
  • Other duties, as assigned.

Qualifications:

  • High school diploma, or a GED equivalent required
  • Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.

Physical Requirements:

  • Long periods of standing or sitting, typing and repetitive motion
  • Ability to lift and carry up to 25 lbs on occasion
 
  • Position: Mortgage Banker
  • Location: Muskogee, OK
 

MORTGAGE BANKER JOB DESCRIPTION

 

Summary & Purpose:

While projecting a professional image; independently solicit and originate residential 1-4 family real estate loans in accordance with Federal guidelines. Establish and maintain positive relationships with existing and potential customers. Provide consultation to clients and make real estate commitments with clients on behalf of the Bank in matters relating to financial significance. Contact customers, businesses, community organizations, and civic groups to promote goodwill and generate new business.

Essential Duties and Responsibilities:

  • Ensure customer assistance provided promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.
  • Proactively solicit residential mortgage business and sell mortgage and banking products in the communities served by the Bank.
  • Authorized to regularly perform work-related duties outside of the office by soliciting business, promoting the Bank at community and realtor open house events, participating in real estate related marketing opportunities, and attending real estate loan closings.
  • Exercise independent judgment to determine if applicant and property will meet third party requirements from insurers such as FHA, Rural Development, Veterans Administration, and the Bank’s secondary market loan purchasers.
  • Exercise independent judgment and decision-making authority when conducting real estate loan applicant interviews to match individual clients with real estate loan products that best fit their needs; taking into consideration financial and eligibility requirements and/or limitations.
  • Exercise independent judgment and decision-making authority when analyzing credit reports to determine each client’s overall credit worthiness and to ensure the likelihood of successful loan closings.
  • Exercise independent judgement and decision-making authority when advising customers of products that match their objective as well as pricing policies and guidelines.
  • Authority to provide counseling to potential borrowers who do not currently qualify for loans as to specific steps needed to improve eligibility.
  • Authority to act independently with regard to establishing and maintaining realtor, builder, and borrower relationships, including a dedicated annual budget for related expenses.
  • Authority to independently use corporate issued credit card in an amount of significance to plan and host marketing events aimed at potential realtor, builder, or borrower relationships including open house events, community home shows, and other related activity.
  • Required to learn, maintain, and enhance professional knowledge of the real estate mortgage industry through extensive training and related, ongoing continuing education.
  • Requires obtaining certification and licensure by the Nationwide Mortgage Licensing System (NMLS).
  • Requires Licensing to sell Mortgage Loan Credit Life
  • Other duties, as assigned.

Qualifications:

  • Bachelor’s Degree in a related field preferred (minimum overall 3.0+ GPA)
  • Typically requires 3-5 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
  • Possess and maintain a valid Oklahoma Drivers License.

Physical Requirements:

  • Long periods of standing or sitting, typing and repetitive motion
  • Ability to lift and carry up to 25 lbs on occasion
 
  • Position: Senior Loan Review Officer
  • Location: Muskogee, OK or Norman, OK
 

SENIOR LOAN REVIEW OFFICER JOB DESCRIPTION


Summary & Purpose:

While projecting a professional image; accomplish independent assessments of credit to determine quality of underwriting, administration and problem loan management. Provide independent and objective assertion to the Board of Directors and the Credit Risk Committee that approved scoping criteria is accomplished by means of a deliberate loan review assessment of credit risk by examining individual credits, officer portfolios and segment reviews. Bring a systematic, disciplined approach to the loan review evaluation and design for continuous improvement and strength for sound underwriting practices. 

Essential Functions:

  • Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.
  • Evaluate the accuracy of loan officer risk ratings; assigning and supporting more suitable risk ratings where appropriate.
  • Evaluates the accuracy and adequacy of loan documentation, lien perfection, and collateral (real estate appraisals, equipment appraisals, field reports. 
  • Maintain an advanced level of understanding of loan policy requirements, regulatory expectation and compliance with policies and procedures
  • Test for compliance to any applicable federal laws/resolutions
  • Evaluate and opine on the adequacy of credit underwriting, loans structure, risk rating accuracy and compliance with the Board approved Loan Policy.
  • Prepare detailed opinions through written and oral communications, reports and dashboard summaries to support exam findings.
  • Identify existing and emerging risk trends within portfolios; providing early detection of potential weaknesses for timely corrective actions to minimize losses. 
  • Track issues identified in review and ensue action plans are developed to address and mitigate.
  • Interact with and support other credit related functions within the Bank.
  • Assist in the preparation of regulatory reports as directed.
  • Other duties, as assigned.

Education:

  • Bachelor’s Degree in Accounting, Finance, or Business related field a related field with minimum 3.0 overall GPA required
  • Minimum of three years’ experience as a Loan Review Officer or High School Diploma and a minimum of seven years’ experience as Loan Review Officer, Commercial Credit Analyst or Commercial Loan Officer
  • Loan Review Certification preferred
  • Possess and maintain a valid Oklahoma Driver’s License.

Physical Requirements:

  • Long periods of standing or sitting, typing and repetitive motion
  • Ability to lift and carry up to 25 lbs on occasion
 
 
  • Position: Full-Time & Part-Time Teller
  • Location: Norman, OK
 

TELLER JOB DESCRIPTION

 

Summary:

As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

 

Essential Duties and Responsibilities:

  • Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
  • Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service
  • Positive, professional, proactive in everyday interactions with Customers and Co-workers
  • Fosters teamwork and collaboration to build solid relationships with co-workers
  • Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs
  • Thorough knowledge and understanding of products and services offered
  • Complies with all regulatory requirements
  • Other duties and responsibilities as assigned

Qualifications:

  • Excellent customer service, communication, and problem solving skills
  • Positive, courteous, friendly, and professional
  • Must be detail-oriented and able to work in a fast-paced, multi-task environment
  • Coordinate numerous assignments at once, showing strong time management skills
  • Basic Computer skills
  • Must work well independently and in a team-support role
  • Ability to maintain high level of discretion and confidentiality

Physical Requirements:

  • Long periods of standing, sitting, typing or repetitive motion
  • Ability to lift and carry cash drawers and coin bags/boxes
 
 
  • Position: Mortgage Banker
  • Location: Owasso or Bartlesville, OK
 

MORTGAGE BANKER JOB DESCRIPTION

 

Summary & Purpose:

While projecting a professional image; independently solicit and originate residential 1-4 family real estate loans in accordance with Federal guidelines. Establish and maintain positive relationships with existing and potential customers. Provide consultation to clients and make real estate commitments with clients on behalf of the Bank in matters relating to financial significance. Contact customers, businesses, community organizations, and civic groups to promote goodwill and generate new business.

Essential Duties and Responsibilities:

  • Ensure customer assistance provided promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.
  • Proactively solicit residential mortgage business and sell mortgage and banking products in the communities served by the Bank.
  • Authorized to regularly perform work-related duties outside of the office by soliciting business, promoting the Bank at community and realtor open house events, participating in real estate related marketing opportunities, and attending real estate loan closings.
  • Exercise independent judgment to determine if applicant and property will meet third party requirements from insurers such as FHA, Rural Development, Veterans Administration, and the Bank’s secondary market loan purchasers.
  • Exercise independent judgment and decision-making authority when conducting real estate loan applicant interviews to match individual clients with real estate loan products that best fit their needs; taking into consideration financial and eligibility requirements and/or limitations.
  • Exercise independent judgment and decision-making authority when analyzing credit reports to determine each client’s overall credit worthiness and to ensure the likelihood of successful loan closings.
  • Exercise independent judgement and decision-making authority when advising customers of products that match their objective as well as pricing policies and guidelines.
  • Authority to provide counseling to potential borrowers who do not currently qualify for loans as to specific steps needed to improve eligibility.
  • Authority to act independently with regard to establishing and maintaining realtor, builder, and borrower relationships, including a dedicated annual budget for related expenses.
  • Authority to independently use corporate issued credit card in an amount of significance to plan and host marketing events aimed at potential realtor, builder, or borrower relationships including open house events, community home shows, and other related activity.
  • Required to learn, maintain, and enhance professional knowledge of the real estate mortgage industry through extensive training and related, ongoing continuing education.
  • Requires obtaining certification and licensure by the Nationwide Mortgage Licensing System (NMLS).
  • Requires Licensing to sell Mortgage Loan Credit Life
  • Other duties, as assigned.

Qualifications:

  • Bachelor’s Degree in a related field preferred (minimum overall 3.0+ GPA)
  • Typically requires 3-5 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
  • Possess and maintain a valid Oklahoma Drivers License.

Physical Requirements:

  • Long periods of standing or sitting, typing and repetitive motion
  • Ability to lift and carry up to 25 lbs on occasion
 
 
 
  • Position: Full-Time & Part-Time Teller
  • Location: Pawnee, OK

 

TELLER JOB DESCRIPTION

 

Summary:

As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

 

Essential Duties and Responsibilities:

  • Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
  • Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service
  • Positive, professional, proactive in everyday interactions with Customers and Co-workers
  • Fosters teamwork and collaboration to build solid relationships with co-workers
  • Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs
  • Thorough knowledge and understanding of products and services offered
  • Complies with all regulatory requirements
  • Other duties and responsibilities as assigned

Qualifications:

  • Excellent customer service, communication, and problem solving skills
  • Positive, courteous, friendly, and professional
  • Must be detail-oriented and able to work in a fast-paced, multi-task environment
  • Coordinate numerous assignments at once, showing strong time management skills
  • Basic Computer skills
  • Must work well independently and in a team-support role
  • Ability to maintain high level of discretion and confidentiality

Physical Requirements:

  • Long periods of standing, sitting, typing or repetitive motion
  • Ability to lift and carry cash drawers and coin bags/boxes